CAMS plus > Product | Library

Integrated Product library:

• Automatically fed with information from FMS.
• Provides reporting for R&D staff on products.
• Product visibility configurable by site or lab.
• Can be extended to incorporate Sample Order Desk features
• Daily data transfer to CAMS for sales and dispatch staff
• PLS reporting in CAMS analyses product library efficiency
• Comprehensive PLS management and technical reports

Stand Alone Product library:

• Simple, easy to learn user interface
• User access profiles enable R&D staff to add product data
• Sales and customer service staff can select products
• Sales and customer service staff can comment on products
• Comprehensive PLS management and technical reports

Sample Order Desk:

• Accepts products for sampling outside the PLS
• Integrates with Formula Management for ease of use
• Products are sequenced by lot number for traceability
• Samples can be mapped to your storage locations
• Can handle internal requests for samples
• Comprehensive management and technical reports

Customer Portal:

We can also provide (if required) a Portal which acts as an interface between the Product Library and your customers.

Designed to provide specific information for selected customers, the Portal can be used as a tool to provide any or all of

• Product information
• Customer product requests
• Technical documentation and safety data sheets,
• Frequently Asked Questions, and
• Link to a dedicated Help desk

for all or just selected customers. The Portal is normally hosted on our high performance servers, and links to FMS and CAMS.

Configuration and budget:

The system can be part of your global offering to customers, configured to your business practices and delivered at a cost which meets your budget with training and ongoing support built in.