Welcome

Looking for A Customer Relationship Management System?

You need to understand how your customers use your business. How your sales and marketing team track your customers and provide for their needs. How many requests are made on your team, and what they are.

What is the expected income to your business? What is the likely time for a project to come to fruition. What exactly are you shipping out to each customer? What quantities? Are you providing samples? Are you reporting on this so that your sales teams can track projects and General managers can have a picture both of your business potential and how well you are responding to customers?

And when a customer cancels, or rejects a sample or can you pick up on the reasons and analyse what leads to sales failing?

Shying away from implementing CRM?

Senior managers often have concerns:

•How will the system deliver business requirements

• Will the system live up to expectations?

• Will the system be configured for our needs?

• How difficult will it be to get the CRM system up and running?

• Will the system be too complicated to install and too difficult for staff to manage?

• Will it slow down customer response time in the short term.

• How difficult will it be to roll out the system?

• How long will training take?

• What quality of support is available?

• What are the ongoing costs?

CAMS from AES Limited provides a solution to dispel concerns and reasure senior management. Our professional business consultants are happy to talk to your senior management and demonstrate how the system can meet your business needs easily and efficiently.

What is CAMS?

AES have developed CAMS as a modular, secure on line system which is configurable for a range of businesses, and which will operate in a multi-company, multi-division format providing CRM and more to companies that operate in more than one location or country. CAMS is scaleable - from a single office or factory to a system which can accomodate a global business operating across worldwide locations.

Working with AES to get it right.

AES's approach is to configure and implement CAMS on a bespoke basis, tailored to fit your needs and requirements. Working with your businesses and management teams, CAMS can be on line and operational within a very modest timescale, and AES can provide training and support for users and can provide integration with other business systems, again in a modular way.